Newnet will be running on skeleton staff from 25 June 2018 until 16 July 2018.

During this period, clients will need to post support tickets through our Clientzone by sending mail to support[at]newnet[dot]co[dot]za from their registered email address (invoices are sent to this address every month).

Messages send via WhatsApp or Telegram will only be attended to if possible.  Please note that during this time there might be a delay in support request.


Thank you for your interest in our Products and Services. We look forward to hearing from you. Choose the appropriate contact information or links listed below and we will respond to your inquiry as soon as possible.

Phone Support

Tel: +2782 888 6554
Monday – Friday 08:00 – 14:00

We provide phone support for hosting related queries during office hours only. If your web hosting plan does not cater for phone support, please log a support ticket or send us an email

Email Support

We provide email support service for clients who prefer this medium of communication. All inquires sent into Newnet are answered in a timely fashion. Feel free to email us at:

Contact Us

After Hours – Email and Support Ticket only
Public Holidays – Email and Support Ticket only